Shipping Policy

Last Updated: August 1, 2026

Thank you for shopping with LIVFRESH. We are committed to processing and delivering your order as quickly and efficiently as possible.

1. Order Processing Time

Orders are processed within 1–3 business days (Monday through Friday, excluding public holidays) after payment has been successfully confirmed.

Once your order has been shipped, you will receive a confirmation email containing your tracking information, where available.

Orders placed on weekends or public holidays will be processed on the next business day.

During peak shopping periods, including sales, holidays, and new product launches, processing times may be slightly longer. We appreciate your patience and understanding.

2. Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your order's weight, size, and shipping destination.

Estimated delivery times after your order has been dispatched are:

• Domestic Standard Shipping: 5–12 business days

• Domestic Express Shipping: 1–3 business days

Please note that these delivery estimates are provided by our shipping partners and are not guaranteed.

3. Tracking Your Order

When your order ships, you will receive a shipping confirmation email with a tracking number (when available), allowing you to monitor your shipment's progress.

4. Shipping Delays

While we work hard to ensure timely delivery, shipping delays may occur due to circumstances beyond our control, including:

• Carrier delays

• Severe weather conditions

• Customs inspections

• Public holidays

• High shipping volumes

• Other unforeseen events

LIVFRESH is not responsible for delays caused by shipping carriers or events outside our control.

5. Incorrect Shipping Address

Please ensure your shipping address is accurate before completing your purchase.

We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us immediately. Address changes can only be made before your order has been processed for shipment.

6. Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible at info@trylivfresh.us. We will work with the shipping carrier to help resolve the issue.

7. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: info@trylivfresh.us

Headquarters:
2546 E 2nd St Ste 400
Casper, WY 82609
United States